How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Remote controle stoped working, the tv 1s about5or6yrs old

Customer Question

remote controle stoped working
JA: What's the model number of your TV? How old is it?
Customer: the tv 1s about5or6yrs old and mod is LT55164
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the buttens are all working
JA: How long has this been an issue? What happened right before this popped up?
Customer: its just the remote i think it needs replaced
JA: Anything else you want the tv expert to know before I connect you?
Customer: no just wondering how much for new remote
Submitted: 9 months ago.
Category: TV
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 9 months ago.

Is it just the mitsubishi remote not working?
Do you have any other remote such as a cable/satellite box programmed to operate it, and if so is it working?