TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

I GOT YOUR TV AS A PRESENT, i DID NOT RECEIVE A SET MANUAL

Customer Question
WITH IT. HOW MAY...
i GOT YOUR TV AS A PRESENT, i DID NOT RECEIVE A SET MANUAL WITH IT. HOW MAY I GET A SET MANUAL? OPERATION. DO YOU HAVE A SET-UP MANUAL THAT I HAVE USE?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: VIZIO TV, DOLBY, HDMI DTS. IS THIS OK?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have had problems for about 3 weeks. Since I don't have Manuals for set up I may be adding to the problem, thus I could be adding to the problem. Do you have a Manual for Set-Up.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: NO>
Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 6 minutes by:
11/7/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,757
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, Please get me the full model number off of the sticker on the back of the TV (it will be something like C32-01 or similar). What you have posted above are just general specs which all Vizios share.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 year ago

Do you need help with this? If so, can you please get the model number and respond to me?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 year ago

I'm here to assist you now, but if you're unable to engage at this time, then simply reply back when you are able. I will respond when available.

Ask Your Own TV Question
Customer reply replied 1 year ago
D32hn-D0
TV Technician: Aric, Technician replied 1 year ago

Thank you for the reply, and that's the number I needed. I was able to locate the manual for download for your set at the link below:

https://cdn.vizio.com/documents/d32hnd0/um-d32hnd0.pdf

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 year ago

Do you need further assistance with this?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 year ago

The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for-could you please kindly rate my service POSITIVELY (by clicking a 3-5 star rating at the top of the page) to reflect that? Thanks in advance.

Ask Your Own TV Question
Customer reply replied 1 year ago
Aric:I have not recieved any response. I noticed I sent my address in Capital letters instead of Low Case Would you re send your message in all low cast?Thank you:William Koss
TV Technician: Aric, Technician replied 1 year ago

I'm not sure what you're talking about here, but ALL responses are posted directly on this page- not your e-mail. You are typing on this page now. Scroll UP the page to see all replies. Here is the link to your manual once again:

https://cdn.vizio.com/documents/d32hnd0/um-d32hnd0.pdf

Let me know if you need more help. Also, could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 year ago

Do you need further assistance with this?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 1 year ago

The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for-could you please kindly rate my service POSITIVELY (by clicking a 3-5 star rating at the top of the page) to reflect that? Thanks in advance.

Ask Your Own TV Question
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,757
45,757 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Which SONY sound bars support HDMI ARC and cost less than
Which SONY sound bars support HDMI ARC and cost less than $2000.00 … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
102 satisfied customers
No Display option in Comtrol Panel. Can't get an HDMI to
Can't get an HDMI to connect with TV. New problem. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
HDMI port on Samsung is not picking up a signal from
HDMI port on Samsung is not picking up a signal from anything plugged into it. It seems that the port itself is loose and quite frankly I cannot afford to get it fixed at this time … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
321 satisfied customers
I purchased a hdmi cord as stated on the box it does not
I purchased a hdmi cord as stated on the box it does not plug into my tv what do I need to do now? … read more
Aric
Aric
Technician
45,757 satisfied customers
Tv cuts on but goes black. It has no sound. HDMI. And no
Tv cuts on but goes black. It has no sound JA: Are all the cables at the back of your TV connected tightly to the right sockets? Customer: yes JA: What type of input cables are you using: HDMI, RCA (r… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
The screen blinks black and then back, yes - HDMI, possibly.
possibly. It does not blink if certain picture modes, like calibrated dark and game. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
321 satisfied customers
I can not see a picture but there is sound. There is a HDMI
I can not see a picture but there is sound JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Customer: yes, there is a HDMI cable plugged in JA: Was ther… read more
Aric
Aric
Technician
45,757 satisfied customers
No Signal” response for anything hooked to the HDMI
No Signal” response for anything hooked to the HDMI connectors. A coaxial antenna allows local tv & The Ethernet allows Netflix. No Roku. No Blu-Ray. … read more
Aric
Aric
Technician
45,757 satisfied customers
My denon receiver avr x3300w is not recognizing the hdmi
my denon receiver avr x3300w is not recognizing the hdmi input from my comcast cable box. it did for 6 months but now doesnt. the cable output is working as i hooked it directly to my epson video proj… read more
Aric
Aric
Technician
45,757 satisfied customers
None of the HDMI ports seem to recognize when something's
None of the HDMI ports seem to recognize when something's plugged into them such as a cable tv box … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
321 satisfied customers
DVD not showing on any hdmi inputs but laptop with hdmi
DVD not showing on any hdmi inputs but laptop with hdmi cable works fine. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Will a sony bravia KDL 48W590B have an HDMI that will fit a
Will a sony bravia KDL 48W590B have an HDMI that will fit a Roku streaming stick or do I need an adapter? … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
It keeps switching from hdmi 1 to hdmi 3 without me doing
it keeps switching from hdmi 1 to hdmi 3 without me doing anything … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can move it to HDMI 3. But I can't get a picture on HDMI 1. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
On Samsung un46eh5000 spdf output will not change to dolby
on Samsung un46eh5000 spdf output will not change to dolby digital which is what my vizio soundbar wants … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
Getting message INPUT SOURCE HDMI! HDMI 2 and. MSG shows up
Getting message INPUT SOURCE HDMI ! HDMI 2 and JA: What's the exact make and model of your television? And have you done any troubleshooting yourself? Customer: MSG shows up on screen INPUT SOURCE HDM… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
How to disable Dolby digital on model str dh520, Str dh520
Once every week for past year.press and hold power button to clear it … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
Ok I have 32in led Dolby digital HDMI energy star tv and tv
Ok I have 32in led Dolby digital HDMI energy star tv and tv when you turn on it turns right back off what can I do to reset it… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x