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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Good picture quality, no audio, M3 m55ONV? S?n

Customer Question

good picture quality, no audio
JA: What's the model number of your TV? How old is it?
Customer: M3 m55ONV ? S?n LASPGSAL4501205
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, Varies, I am not to sharp at this.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was watching a ballgame, when the audio just failed, no warning or unusral sounds
JA: Anything else you want the tv expert to know before I connect you?
Customer: Yes, After I had made several attempts following tips from the menue, I noticed the picture (video) failed to come on and the system turned off
Submitted: 8 months ago.
Category: TV
Expert:  Louie replied 8 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, is the Vizio TV directly connected to an antenna or cable feed? ...or is there a cable box or a satellite receiver used with it?