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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't connect to Netflix withAmazon fire TV stick, Vizio TV

Customer Question

Can't connect to Netflix withAmazon fire TV stick
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Vizio TV Model m470sl V1810 TV Have plugged Amazon fire tv stick into TV,s HDMI Port
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV menu works TV works normaly
JA: How long has this been an issue? What happened right before this popped up?
Customer: I am trying to get Netflix installed
JA: Anything else you want the tv expert to know before I connect you?
Customer: Do I need to be downstairs where my TV has amazon fire tv installed
Submitted: 11 months ago.
Category: TV
Expert:  Aric replied 11 months ago.

Hello, Sorry you're having problems. Please nevermind the questions asked before- you were talking to a computer. I am the actual tech helping you.

That being said, I need you to elaborate on where exactly you're running into problems.

In other words I need to know EXACTLY what you see on your TV screen at this time.

Also, what steps have you performed so far (I'm trying to determine where exactly we need to start setting up).

Expert:  Aric replied 11 months ago.

Please view my reply and postback to proceed.