How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

It has script on the screen, vizio e241 ia1, yes the menu

Customer Question

it has script on the screen
JA: What's the model number of your TV? How old is it?
Customer: vizio e241 ia1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes the menu works and it appears on all source/inputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: Its been a problem forever
JA: Anything else you want the tv expert to know before I connect you?
Customer: just get the script off of the screen
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, I am the tech assisting you today. You were talking to a computer before.

I need to know WHAT you mean by "script"?? I am not there to see anything, so can you describe it a bit more?

Expert:  Aric replied 8 months ago.

Please read my reply and postback to proceed.

Expert:  Aric replied 8 months ago.

I was just wondering if you needed help with the question you posted. Let me know, thanks.