How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

N to Direct TV this a.m. TV works but cannot get connected

Customer Question

n to Direct TV this a.m. TV works but cannot get connected to Direct TV on my TV, I have called and waityed forever. i have tried to make connections on TV help but to no avail. please get my TV connected/
JA: Have you tested the connections by doing a ping utility test?
Customer: My computer works correctly and i have tried all instructions but cannot get back to Cirect TV to get to the channel 360. or any channel for that matter.
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have tried all I can think of.
Submitted: 9 months ago.
Category: TV
Expert:  Dan replied 9 months ago.

Hello and thank you for your question. I look forward to assisting you today. Just so you are aware, we are an independent support service not affiliated with Direct TV. I would be happy to assist you further if you would like to continue?