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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 55 inch lg tv just shut off, no picture and no way of

Customer Question

my 55 inch lg tv just shut off, no picture and no way of seeing the input screen
JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?
Customer: lg 55 inch 1080 p and i have had it for 4 years
JA: Do you plan on doing the work yourself?
Customer: i just want to know if i need a new one
JA: Anything else we should know to help you best?
Customer: just a black screen is all, the volume works at least
Submitted: 10 months ago.
Category: TV
Expert:  Anthony_Infotech replied 10 months ago.



If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Sorry you are having trouble, by means of a check>> if you press the menu button of the sets own remote control does the menu come up please?

Can you see any visible feint light at all on the display (if no menu)