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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I bought a Sylvania under the counter tv and cannot get the

Customer Question

I bought a Sylvania under the counter tv and cannot get the tv stations
JA: Can you guesstimate how old your Sylvania is? And just to clarify, what's the exact model?
Customer: I bought it from Walmart online less than a month ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have never been able to get TV. The radio and DVD works
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I hooked up another to check this cable connection and it worked
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello, Please get me the following info:

1) The model number off of the back of the set.

2) How are you "connected" to the incoming signal in your house (for example: Is there an HDTV antenna connected to the set. Or a Cable feed coming into the TV? If a Cable Feed WHOM is your CABLE PROVIDER - example: Time Warner, etc.)?