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Aric, Technician
Category: TV
Satisfied Customers: 44496
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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My TV has a password and can not remove it, modelo 55bx520

Customer Question

My TV has a password ***** can not remove it
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: modelo 55bx520
number serie(###) ###-####version del software v1.005
it has 4 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the problem is that it has a password ***** can delete the password
JA: How long has this been an issue? What happened right before this popped up?
Customer: we have a control and then lost, then we could already find and why we can not do the contrasna
JA: Anything else you want the TV expert to know before I connect you?
Customer: thanks is all we need
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello, Have you ever setup a password ***** the TV? If not then the default is "0-9" and needs to be entered using the original Sony remote. Let me know what you've done, what you've tried and where you're stuck, etc.