I have a JVC
Model EM37T and there is no picture. I was working fine 2 hours ago. I have unplugged it from the wall and now it is plugged back in the tv is off and the blue light is not on. I can turn it on and the blue light will remain steady. But since I have no idea what mode it is in...I cannot fine the tv hdmi
input. Since I have been pushing buttons I did get sound at one point but not now since I started the process all over. HELP!
JA: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?
Customer: Less than 3 years old. According to the info on the back of the tv the model # is EM37T
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I can't see anything so I don't know if the menu is on or not. I can try to press it....Do I use the JVC remote or the remote from the cable company?
JA: How long has this been an issue? What happened right before this popped up?
Customer: The tv was working fine less then 2 hours ago. Picture and Sound were both fine
JA: Anything else you want the TV expert to know before I connect you?