Re: my Sony Bravia 37 inch TV Model KDL3252000. I was watching as usual when suddenly screen went gray. Audio is fine, still transmits from channels. Menu choices, guides still light up fine,and i can select channels, but no picture is transmitted. I've turned power on and off, played with various options, no luck. This has never happened before. Warning: I'm very low tech (old lady). Thanks for your patience!
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: Model is KDL 325 (S?)2000. It may be about 7 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just happened for the first time about an our ago. I saw a video online which referred to something bad in an "inverter board" on a Philips
TV. It involved taking the TV apart and sending for a replacement part. It's way too complicated for me.
JA: Anything else you want the electronics expert to know before I connect you?