Facing TV Problems? Ask a TV Technician.
Hello, Please get me the full model number off of the back of the Vizio.
Once I have that I can help you get this sorted. Otherwise I can;t look up specifics or give specific instructions. Let me know - thanks.
Thanks, ***** ***** look now. All you need to do to view Netflix on the TV is the following:
1) Run through the initial setup of the TV - select Wi Fi, select your router, enter the password ***** connect.
2) Press the red "V" apps button on the Vizio remote. Select Netflix. Click on it. Enter your Netflix LOGIN INFO, or select "New User" if you don't have an account.
3) Follow the instructions on your screen and let me know where you get stuck.
Do you need further assistance with this?
Let me know if you need more help. Also, could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?
I am not available by phone, so please keep in mind I will be engaging you on this page only.
Please reply back with where you're stuck.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.
You were speaking with another tech previously, he was not able to help by phone as you requested, so I have offered to so do.
I have sent you a phone support offer if you would like to speak that way.
If you prefer to continue here we can do that, but I need to know specifically where you are getting stuck.
Have you connected the vizio to your wifi network?
The tablet alone is not the issue, you must set up the wifi connection on the tablet, but also on the tv, from the vizio settings menu.
Have you gone through the wifi setup on the tv itself?
Okay the printer should have done a network test, did it show a successful connection to the home/wifi network as well as to the wan/internet?
What about the INTERNET connection though
Hello, it appears your question is still open.
Do you need more help with this?If so, just reply back on this page. If I’ve answered your question, please let me know to conclude our session.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
Can you please go into the tv settings menu, under network, and it should show the status of the wifi connection, including an IP address, do you see a number there? What is it?