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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have 24 inch Vizio tv, it's only 2 years old. Serial

Customer Question

I have 24 inch Vizio tv, it's only 2 years old. Serial number LTTUNUFP3402887 model number E241A1. I can turn it on but there is no picture it doesn't respond to any commands from the remote or pushing the buttons on tv. I have to unplug it to turn it off. Tried to hook up the dvd to it thinking I could watch movies but it has no picture.
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 10 months ago.

Hello Nadine,

do you hear any sound out of it?
Can you see the vizio menu screens at all?

Expert:  Nathan replied 10 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.