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Need to adjust the brightness its to dark, 1080p about 15

Customer Question
need to adjust the brightness...
need to adjust the brightness its to dark
JA: What's the model number of your TV? How old is it?
Customer: 1080p about 15 yeas old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I do not have the remote can it be adjusted on the tv it self
JA: How long has this been an issue? What happened right before this popped up?
Customer: its been like this since I was given the tv from my daughter
JA: Anything else you want the TV expert to know before I connect you?
Customer: no just need to know how to bright the pic
Submitted: 1 year ago.Category: TV
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Answered in 1 minute by:
10/23/2016
TV Technician: Jack, Technician replied 1 year ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,306
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up ;
Please let me know when you are ready to proceed .
Also ,Could you please give me the tv`s model number written on the back cover ?

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TV Technician: Jack, Technician replied 1 year ago

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Louie, Technician
Category: TV
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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