Facing TV Problems? Ask a TV Technician.
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- Have you tried another Sony TV remote on this TV, if available?
Please do not open fresh/ duplicate question and reply here to troubleshoot the issue.
Lets test the TV remote, please watch the remote front tip through a cellphone/ digital camera, push a few buttons on TV remote, do you see flashing white light on remote front?
Please click following link to view an image of remote test to have better idea..
Can you please reply here about remote-test to proceed?