TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

My tv turns on with picture, then 5 -10 seconds later, a

Customer Question
Hello, my tv turns on...
Hello, my tv turns on with picture, then 5 -10 seconds later, a black bar appears and black from sides close together until picture is completely black in a few more seconds. Looked with flashlight, can not see any fuzzy images or movement in screen after that. Sound remains fine. Have a clue? Thank you, Sam
Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
10/20/2016
TV Technician: Anthony_Infotech, Technician replied 1 year ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,149
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello

Welcome

Sorry you are having trouble here

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

I will need the model number please found on the back of the set?

Anthony

Ask Your Own TV Question
Customer reply replied 1 year ago
Model # 42HL167
TV Technician: Anthony_Infotech, Technician replied 1 year ago

Sam if you press the menu button of the sets own remote control does the menu come up please?

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

I am referring to during the fault

Ask Your Own TV Question
Customer reply replied 1 year ago
The menu does not show on the black screen
Customer reply replied 1 year ago
Anthony, are you still there? I don't want to lose our connection. Sorry to bug you, just waiting is not one of my favorite things
TV Technician: Anthony_Infotech, Technician replied 1 year ago

Yes

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

I was just checking out the info for this set

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

OK you have a board problem here likely to be power-board but could be the mainboard particulalrly as you referred to bars appearing now this will mean replacing a board in the set is this something you think you would undertake yourself?

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

Otherwise I am not sure considering the sets age if its viable for a tech to do dues to costs

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

Cost of aboard either board is around $100

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

What do you think?

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

I can help you with the work however you will need a volt\ohm meter and practical ability to get the board in and out

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

How old is this set now please?

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 1 year ago

Please at this point consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Ask Your Own TV Question
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,149
15,149 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,906 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I am not able to turn TV on with remote control. Is there
I tried Westing house remote control and Comcast universal remocon … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
Looking for a remote control replacement. PDP42V18HA
nothingt is working no matter what I do with the manual buttons I keep getting no aignal … read more
Louie
Louie
Technician
Associate Degree
2,906 satisfied customers
The RCA remote control doesn't work turn the TV on. I have
The RCA remote control doesn't work turn the TV on. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
How do I order a remote control for my LEDTV series 6
How do I order a remote control for my LEDTV series 6 (6300-6350) … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
506 satisfied customers
I have a QLED TV Q7F. My remote control does not work. It
I have a QLED TV Q7F. My remote control does not work. It can only turn the TV on and of. Battery is okay and cables are ok. Plz help us.… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
82 satisfied customers
The remote control will no longer work unless you are
The remote control will no longer work unless you are directly in front of the TV and within 8' of the TV. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Lost remote control for mt television. 32inch model
the remote was lost when I had new carpet put in last week … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
506 satisfied customers
I broke my remote control. Is almost a Year. No just the
I broke my remote control JA: What's the model number of your TV? How old is it? Customer: Is almost a Year JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Customer: No … read more
Chris Lindsey
Chris Lindsey
IT University
146 satisfied customers
I am looking for remote controller for iewSonic TV MOdel
I am looking for remote controller for iewSonic TV MOdel LCDTV-n3252w … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
NSEED TO PURCHASE REMOTE CONTROL FOR PAANASONIC TV MODEL.
NSEED TO PURCHASE REMOTE CONTROL FOR PAANASONIC TV MODEL … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Some of the buttons on the remote control do not work.
some of the buttons on the remote control do not work … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
It's the remote control. 50194312. Can't turn tv off or on
It's the remote control JA: What's the model number of your TV? How old is it? Customer: 50194312 JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Customer: Can't turn tv… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Model lc70le733u cannot power tv. On,with remote control or
Model lc70le733u cannot power tv. On,with remote control or power switch … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Where can I get a Remote Control for the Panasonic
Where can I get a Remote Control for the Panasonic TC-P50ST30 television and what is the part number?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
The remote control is not connecting with the tv. I tried
the remote control is not connecting with the tv. I tried both the one that comes with the tv and the cabel remote that usually works. Had to turn it on from the botton on the tv. the cable remote wil… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Sharp TV will not stay on using manual and remote control.
Sharp TV will not stay on using manual and remote control … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
The remote control does not work. It will turn the TV on and
The remote control does not work. It will turn the TV on and off but cannot use any buttons to go to Netflix or any of the other apps … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
How can I get the remote control my tv remote control is
Hi sir how can I get the remote control my tv remote control is broken and my serial # LX20600039. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x