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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14758
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Have a sonny model kds r60xbr2 red lamp light 4 times

Customer Question

have a sonny model kds r60xbr2 red lamp light 4 times nopicture or sound /
JA: What's the model number of your TV? How old is it?
Customer: kdsr60xbr2
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the tv is approximately 10 years old and right now we have no screen, we get power and 4 blinking red lights
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was watching the tv and the screen went blank its been about two days since we have been able to get anything on it
JA: Anything else you want the TV expert to know before I connect you?
Customer: the sound will come for just a second before the red light starts flashing
Submitted: 10 months ago.
Category: TV
Expert:  Anthony_Infotech replied 10 months ago.

Hello

Welcome

Sorry you are having problems here you are not with a live tech not the computer generated assistant my name is Anthony

If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

You are sure this is the lamp light blinking 4 and NOT the powerlight?

Anthony

Customer: replied 10 months ago.
it is the power light blinking
Customer: replied 10 months ago.
no thank you
Expert:  Anthony_Infotech replied 10 months ago.

OK 4 blinks is a fan error

Expert:  Anthony_Infotech replied 10 months ago.

can you get the lower back off the set and examine the fans?

Expert:  Anthony_Infotech replied 10 months ago.

A fan is either clogged or bad

Expert:  Anthony_Infotech replied 10 months ago.

so long as this is the powerlight and NOT the lamp light blinking 4

Customer: replied 10 months ago.
thank you we will check on it.
Expert:  Anthony_Infotech replied 10 months ago.

If you have any problems let me know

Please consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Expert:  Anthony_Infotech replied 10 months ago.

Do you need more help please?

I only receive credit from the site when you rate me 3 to 5 stars thank you,note question is open for 30 days should you come back thanks again

Anthony

Expert:  Anthony_Infotech replied 9 months ago.

Please consider rating the answer positively with the rating bar of stars at the top of the page,a 3 to 5 star rating (click submit) enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony