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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just got a 55" curve smart TV. How do I turn off Wi-Fi?

Customer Question

I just got a 55" curve smart TV. How do I turn off Wi-Fi?
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: Model UN55KU7500F
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No they work I just can't figure out how to shut the wi-fi off.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since I goy it last week
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome

The WIFI is only on when it is connected to the wifi network.

Have you connected it to a wifi network?