Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
are any other apps having issues?
Okay can you please go into the panasonci settings menu, under network or options and look for the Software (firmware) update function, and run that to load the latest updates.
Can you tell me which specific version it is showing as installed right now?
Thank you for confirming, that is indeed the latest available version.
It appears this is actually a system wide issue, and that panasonic will need to release a new update to address it,
but there are a few more things we can try first.
The first is to go into the menu and run the Factory Reset option on the tv, be aware though that this clears all settings, so the tv is like new and needs to then be reconfigured to your wifi, put in your netflix account info again, etc. Let me know if that helps, and if not we can change a few network settings next.
You're welcome, Peter.
Best of luck,