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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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G to get picyure briigth er, e470, we are with direct tv was

Customer Question

g to get picyure briigth er
JA: What's the model number of your TV? How old is it?
Customer: e470
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: we are with direct tv was ok till I tryede to adjust now it shows no signal
JA: How long has this been an issue? What happened right before this popped up?
Customer: picture was darker so I adjusted it to brighter
JA: Anything else you want the TV expert to know before I connect you?
Customer: now it shows no signal
Submitted: 10 months ago.
Category: TV
Expert:  Mike G. replied 10 months ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

- Are you with the tv right now and do you have the original vizio remote there?

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Expert:  Mike G. replied 10 months ago.

Are you having website difficulties that are preventing you from replying?

Are you with the tv right now and do you have the original vizio remote there?