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Vizio VL320M Logo lights, but screen does not. No sound.

Customer Question
Vizio VL320M Logo lights...
Vizio VL320M Logo lights, but screen does not. No sound. Power supply board has no burned components or swollen caps.
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: 5-8 years; VL320M
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Screen does not light, therefore no menus or input displays.
JA: How long has this been an issue? What happened right before this popped up?
Customer: No event, would'nt turn on.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 year ago.Category: TV
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Answered in 1 minute by:
10/14/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,146
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, What color is the power light/logo on the set, is it White or Amber? Also does it change color with the power button (power button still controls the set)?

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TV Technician: Aric, Technician replied 1 year ago

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Louie
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