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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My screen is very dark and I can't find a way to brighten

Customer Question

My screen is very dark and I can't find a way to brighten it.
JA: What's the model number of your TV? How old is it?
Customer: Hold on I have to look at it. Better let me call you back after I find the manual.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu does not have a way of brightening and I have the same problem with all inputs.
JA: How long has this been an issue? What happened right before this popped up?
Customer: About two weeks. Before then it was fine.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.



Sorry you are having trouble here, if you receive any notifications for a telephone call or anything else these messages are not sent by me but the site , I do not use the phone call facility myself so I my method is by texting, if however you select a phone all this will not be me but may be another tech, you can still text too thanks

I will need the model number please found on the back of the set just reply in the box below thank you


Expert:  Anthony_Infotech replied 9 months ago.

Do you still need help please?