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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7251
Experience:  10 Years Audio Video Repair & Setup
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Turned it on yesterday the screen popped and now the LED

Customer Question

Turned it on yesterday the screen popped and now the LED flashes 10 times
JA: What's the model number of your TV? How old is it?
Customer: Tc-p50s2. It's a 2010
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV doesn't come on at all just the LED at the bottom blinks 10 times
JA: How long has this been an issue? What happened right before this popped up?
Customer: We just turned it on in the morning and it popped a few minutes later
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: TV
Expert:  Mike G. replied 11 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Please describe your previous experience with electronics?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Expert:  Mike G. replied 11 months ago.

At this point the tv needs diagnosis, parts, and service. I can help with that but with these symptoms, DIY diagnosis is going to be complex (requires using a DMM). If you do not have the needed skills and tools then having it repaired by a local shop is your best option. I can help you with that too, just provide your zip code.

Let me know how you want to proceed and remember that I will be here with you throughout this entire process. Use the REPLY option or you may also submit a 3 to 5 star rating at the top of this page now. Rating does not close your question or prevent future replies which are at no additional cost.

Thanks
Mike

Customer: replied 11 months ago.
I'm pretty much a computer Daryl but I thought I might give it a try it's either this or go buy a new onel
Expert:  Mike G. replied 11 months ago.

Do you own a DMM?

Have you got previous experience measuring live high voltage on circuit boards?

Expert:  Mike G. replied 11 months ago.

Here is the Technical Service Document:

https://drive.google.com/file/d/0B82GqdDf8HSyXzBKanUtVVpnZ2c/view?usp=sharing

10 blinks diagnosis is starting on page 74. If you get stuck reply back and I will be happy to help.

Please submit a 3 to 5 rating at the top of this page before you go. It is the only way I get credit for helping you today.

Expert:  Mike G. replied 11 months ago.

You can research/purchase tv parts on:

shopjimmy.com

encompass.com

ebay.com

Expert:  Mike G. replied 11 months ago.

If the procedures in that document look too difficult then I can recommend a local repair shop, just reply with your zip code.

Expert:  Mike G. replied 11 months ago.

Do you have any comments on the information and help that I have provided?

Expert:  Mike G. replied 11 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?