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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Toshiba tv and have the following problem. whenever

Customer Question

I have a Toshiba tv and have the following problem. whenever I turn on the tv. I get a pattern consisting of yellow and gray vertical and horizontal lines that cover about 85 % of the screen. I can get rid of it only by shutting off and restarting tv over twenty times when suddenly it will show the appropriate screen.
What is it, and how can I correct it?
thank you,
Ed Schwartz MD (###) ###-####
email address***@******.***
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What is the model number printed on the back of the tv?

-How long have you had the tv?

-When the problem is happening, if you bring up the tv menu using the Toshiba remote, is that menu normal? or is it also affected by the problem?


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