How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

The portion of my Panasonic screen that displays the non HD

Customer Question

The portion of my Panasonic screen that displays the non HD picture is all black but the show is appearing on the edges correctly
JA: What's the model number of your TV? How old is it?
Customer: Probably five or six years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I have a "super remote" from RTI
JA: How long has this been an issue? What happened right before this popped up?
Customer: I feel asleep with the remote last night and woke up and it was like this... pretty sure I pressed a button in my sleep
JA: Anything else you want the TV expert to know before I connect you?
Customer: I have never used this service before... is there a charge?
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 10 months ago.

Which model tv do you have?
How do you get your tv channels (cable/satellite, antenna, etc)?

Are you saying the middle of the screen is blank/black, but the edges show normally?
If you bring up the panasonic menu screens, using the panasonic remote, does that show properly?