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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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TV lost all colours and picture is fuzzy-anything I an do to

Customer Question

TV lost all colours and picture is fuzzy-anything I an do to fix this
JA: What's the make and model of your tv? Have you had any issues with the picture before?
Customer: No, not for the past 8 years -where I can find the model and make?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes, I went to menu but unable to get to colour it just stays on the mode
JA: How long has this been an issue? What happened right before this popped up?
Customer: last night around 11ish late night. Was OK in the morning but not very bright and it seems the black colour is not as usual. Watch until 10 minutes ago since maybe 2pm. Now it is all fuzzy all colours are mixed together
JA: Anything else you want the TV expert to know before I connect you?
Customer: Nope
Submitted: 10 months ago.
Category: TV
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

What is the make and model number of the TV?