Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. Please note it can take me a few minutes between replies, so please be patient.
Also: If you receive a phone call offer, that is not sent by me - it is sent by the site without my knowledge. I am not available by phone, so please keep in mind I will be engaging you on this page.
I need to ask for some info myself from you (not you were talking to a computer before).
1) Does the set still have SOUND please?
2) If you grab the original LG remote and press MENU, or Input, can you see those indicators on the screen please?
I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.
I'm here to assist you now, but if you're unable to engage at this time, then simply reply back when you are able. I will respond when available.