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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I get sound but the screen dosen't always light up>, LG

Customer Question

I get sound but the screen dosen't always light up>
JA: What's the model number of your TV? How old is it?
Customer: LG 42LN5700
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NO, it only happens some of the time. when it happens it will take a day or two before it comes back on, but it always has sound
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have no idea, it just happened. I replaced the power board and it does the same thing. could it be the back light board?
JA: Anything else you want the TV expert to know before I connect you?
Customer: could it be the backlight inverter board?
Submitted: 11 months ago.
Category: TV
Expert:  Mike G. replied 11 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-Exactly which board did you replace? You said the power board, do you mean the one where the AC Power cord plugs into the tv?


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Expert:  Mike G. replied 11 months ago.

Are you having website difficulties that are preventing you from replying?