Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
First thing to try ;
Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.
Did you unplug it as I suggested ?
Is it only the HOME button that shuts off the tv or there are others ?
For some reason right now I cannot find a manual on this tv that would show me its controls but is there a HOME button on the tv itself ?
Doesn`t look good for the TV's main board and its software
How old is this tv now ?
Well , I don't know the rules and regulations in Poland but around here you would be entitled to an exchange or refund by law , not a repair .
I will give you a link where you can download and if possible install a new firmware and if that doesn`t do it then with the info there you should be able to claim the warranty .
Your tv is defective , there is no adjust , programming or wiring that causes this .
For that matter , do not touch the firmware yet and try to have it replaced by the store that sold it to you
Here is that link for the firmware ; http://www.sony.co.uk/support/en/product/KD-55S8505C#Manuals
If that answers your question please do not forget to rate by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time (free of charges) if you have questions or need further help.
Try to check on polish sony sites for the firmware , I did but I cannot read polish , here is one ;
Even closer ; http://www.sony.pl/support/pl/hub/prd-tvhc-tv
Much welcome and please do not forget to rate with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.
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