Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
1- Could you please get me the model number written on back of TV?2- Any idea how old is the TV and how long it have had the problem?
Some times they put small sticker on side panel of TV for model number info.
Yes, working on it, give me 1 minute please.
Excellent, glad to know it came On. Please reply back if problem reoccurs to continue troubleshooting.