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Ask Shahid Your Own Question
Shahid, Technician
Category: TV
Satisfied Customers: 11433
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I lost the remote to my proscan TV and I'm stuck on HDMI 1,

Customer Question

I lost the remote to my proscan TV and I'm stuck on HDMI 1
JA: Can you guesstimate how old your Proscan is? And just to clarify, what's the exact model?
Customer: Couple months old and its a flat screen
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Its only a power button
JA: How long has this been an issue? What happened right before this popped up?
Customer: Its been a issue since a couple weeks
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 1 year ago.

- Could you please get me the model number written on back of TV?

Customer: replied 1 year ago.
39 inch direct led tv
Expert:  Shahid replied 1 year ago.

Please check the back cover of TV for label to get the model number of TV, this will help me to get the related manual to assist you further.

If TV is wall mounted and you are unable to get the model number then find the control buttons that could be located on side panel of TV and find Input/ Source button there, push it to change the input source in TV.

Please reply back with TV model number to assist you properly if having trouble to locate control buttons on TV.