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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17931
Experience:  Over 16 years of experience installing and repairing electronics.
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My new lg55eg9100 says first use with no picture. Then shows

Customer Question

My new lg55eg9100 says first use with no picture. Then shows a penguin pushing the okay button. Tried that and it says unable to pair. What do I do?
Submitted: 11 months ago.
Category: TV
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Customer: replied 11 months ago.
Help please, what do I don't?
Expert:  Pete replied 11 months ago.

Your new LG Smart TV is going through the setup stages.

You may be trying to pair to a network that is not compatible.

Try the following guide to set up the network connection successfully:

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