How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

50L7300U No pix or sound. light on, steady. Unpluged TV for

Customer Question

50L7300U No pix or sound. Green light on, steady. Unpluged TV for 10 minutes, no help. Cheched remote batteries, 14.4v. Pressed TV on remote and then ON, no help. Pressed ON on TV, no help. HELP WLP
Submitted: 10 months ago.
Category: TV
Expert:  Jack replied 10 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;

Expert:  Jack replied 10 months ago.

When you say the green light is on steady ,do you mean that it turns green when you press the power button and stays or that it turns green as soon as you plug in the power cord ?
In other words beside the fact that there is no picture or sound , does it respond to the power on command ?