How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

E32 to operate from remote not from smart app, New out of

Customer Question

E32 to operate from remote not from smart app
JA: What's the model number of your TV? How old is it?
Customer: New out of the box today Model E32
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I'm trying the mneu
JA: How long has this been an issue? What happened right before this popped up?
Customer: It keep telling me to download the smartest app
JA: Anything else you want the TV expert to know before I connect you?
Customer: No, please connect me
Submitted: 10 months ago.
Category: TV
Expert:  Aric replied 10 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Expert:  Aric replied 10 months ago.

What exactly is it you're trying to do here?

Expert:  Aric replied 10 months ago.

Let me know when you're able to see my reply.