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My 475V intermittently stops sending signal to the TV. This

Customer Question
My 475V intermittently stops sending...
My 475V intermittently stops sending signal to the TV. This happens on recording, playback, or just watching TV. Is it repairable?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Samsung 28 inch model. About five years old. No other problems with the TV using the Verizon set top box or direct connection to antenna.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The problem is only with the Panasonic DVR. I have tried the reset button, but no other troubleshooting.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No. Unless I get the TV manual to get the model number. But I do not think the problem is with the TV, which works with everything else.
Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
9/25/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,117
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

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TV Technician: Aric, Technician replied 1 year ago

Please get me the complete model number of the Panasonic unit as "475V" does not show up in any searches.

Also, what type of cabling/connections are you using between the Panasonic and the Samsung?

How old is the Panasonic and WHEN did this issue first occur?

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TV Technician: Aric, Technician replied 1 year ago

Did you need assistance with the question you posted?

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Louie
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