Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , i will be helping you todayCan you please send me a reply when you are ready to proceed ?
By the way you were greeted by a computer hence the odd questions
When you are able to , can you tell me if the screen just blank with some background light or completely dark like when the tv is off ?If you`re not sure then darken the room and turn the tv off and on again while you observe the screen .