Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Are you using the catchup tv APP on the lg?
How are you getting your primary stations (aerial, foxtel, etc)?
HOW are you getting your tv stations? Do you subscribe to cable tv service?Catchup is not an automatic feature and does not support all stations, it depends on many other factors.
I am asking if you have cable tv, or if you use an aerial?This is separate from the wifi connection.
Okay, go into the LG "app store" menu, and look for the FreeViewPlus app, and you should be able to access the content that way.Catchup tv is a different app that not all stations participate in.
It isn't catch up, it is freeviewplus that you need to find
If you go into the LG main menu (not app menu) do you see a Software Update function available there?
Do you see an option to check for new updates manually though?
Do you need more help with this, Kathryn?