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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I watch t v this morning and went to dvd. Now t v won't

Customer Question

I watch t v this morning and went to dvd. Now t v won't return?
JA: What's the model number of your TV? How old is it?
Customer: I need to get it. it is 1 1/2 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was watching d v d on player.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Expert:  Aric replied 1 year ago.

What's the model number off of the back of this TV? Also what exactly did you do to return to "TV" and what do you see on your screen right now?

Expert:  Aric replied 1 year ago.

Please review my reply and then postback to me on this page and we can proceed.