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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a JVC model LT-42pm30 I tried an antenna to see what

Customer Question

I have a JVC model LT-42pm30 I tried an antenna to see what I could get over the air. Now I can't change back for cable as "tuner mode" is greyed out
JA: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?
Customer: 6 - 8 years and it says LT-42PM30 ZQA
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV menu works but for some reason now Tuner mode is greyed out.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I changed to antenna just to see how many over the air channels I could receive. Not I can't change back for cable
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 10 months ago.
Category: TV
Expert:  Aric replied 10 months ago.

Hello, If Tuner mode is greyed out, is the TV actually still set to the "TV Input" please? In other words, if you change the Input at all (for example to HDMI, or AV/Video), then you cannot make any changes to the tuner mode. Let me know.

Expert:  Aric replied 10 months ago.

Please review my reply to proceed.

Expert:  Aric replied 10 months ago.

No thanks. I cannot take a phone call. That offer is not sent by me, but rather by the site. Another Expert may accept it however. If you need assistance please reply back here to me.

Customer: replied 10 months ago.
Are you going to call me?
Customer: replied 10 months ago.
How do I cancel and get a refund?
Customer: replied 10 months ago.
U still there?