How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Magnovox Digital flat screen that the screen keeps changing

Customer Question

Magnovox Digital flat screen that the screen keeps changing different colors, it just started doing this on its on, we have pushed all the buttons at bottom of TV, we have no remote, other than the universal, but it won't even power on or off, we have unplugged the the TV and when TV plugged back in it seems to come up as usual with the words "Digital Television" in bottom RT corner, but just starts changing screen colors all over again, we have left unplugged over night more than 4 hrs hoping that it would reset, but nothing has changed ??
Submitted: 11 months ago.
Category: TV
Customer: replied 11 months ago.
I have been waiting an hour !
Expert:  Martin replied 11 months ago.

Hi. Sorry for the wait as i just saw the question, i hope i can help. Can you add the model number on the TV (this is on the back).

Customer: replied 11 months ago.
We already have the TV fixed..... so.....
Customer: replied 11 months ago.
Hello ?
Expert:  Martin replied 11 months ago.

Then you can ask for a deposit refund. I am only a contractor so i can't do that refund for you.

Customer: replied 11 months ago.
OK, that's fine, and yes I realized that, I have already sent a request to customer service, so I am willing to pay the deposit, but and asking they not charge the other remaining fee, I do appreciate your time, thank you !