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Answered in 4 minutes by:
9/9/2016
Aric, Technician
Category: TV
Satisfied Customers: 55,423
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
VerifiedHello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
Does this happen only when viewing from cable- or does it also happen if you try to watch a DVD?
Also, when the screen freezes, does the audio still continue to work as it should?
Lastly is there a cable box connected to the TV?
Please review my reply and reply back to me to proceed.
If you need further assistance let me know. Also, please do click a 3-5 STAR rating for my efforts before you go. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.
Aric, Technician
Category: TV
Satisfied Customers: 55,423
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
VerifiedAric and 87 other TV Specialists are ready to help you
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