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Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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My set has never given me problems until today and the

Customer Question

My set has never given me problems until today and the picture will not come on. The sound etc. is on but nothing on the screen.
Submitted: 10 months ago.
Category: TV
Expert:  Jack replied 10 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies

Expert:  Jack replied 10 months ago.

Is the screen just blank with some background light or completely dark like when the tv is off ?
If you`re not sure then darken the room and turn the tv off and on again while you observe the screen .
Can you see the tv`s own menu for example ?

Customer: replied 10 months ago.
It came on. It was dead now when I when to get it on and I plugged it in a different plug and that was the problem.
Expert:  Jack replied 10 months ago.

So its working now ??

Customer: replied 10 months ago.
it is working. I should have tried a different plug before calling. I do not need any further help at this time.
Expert:  Jack replied 10 months ago.

O.k then glad to hear that and let me know if it acts up again