Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you todayCan you please send me a reply when you are ready to proceed ?Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies
Did you mean that you bought a new remote ?
This new remote , is it an original or universal ?
Do you happen to have a cell phone camera , a tablet a digital camera etc. , any camera that has a display or screen to test the original remote ?
There was a payment failure on that phone request by the way , although I`m not privy to billing here this usually means your CC company did not recognize the charges and declined them , you would have to contact them to OK the transaction .But we can continue in this chat mode as well
Sorry but I cannot contact you outside the website rules so we can continue this in chat mode like now
Do you happen to have a cell phone camera , a tablet a digital camera etc. , any camera that has a display or screen to test the remote ?
I cannot call you until it has been cleared with the website sorry but those are the rules (not mine ) and I have to abide
Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech.
Looks like you cleared the phone request and now I could give you that call .
Otherwise please address your requests here ;
http://ww2.justanswer.com/help or 1.***-***-****