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My picture turns off for no reason and doesn't come on again

Customer Question
unless I turn the TV...
My picture turns off for no reason and doesn't come on again unless I turn the TV off and then on again. This is a Sony TV
Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
9/8/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,151
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

1) Can you get the model number off the back of this TV?

2) Roughly how old is the set and when did this occur?

3) Does the sound continue even when it loses picture- or no picture/no sound?

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TV Technician: Aric, Technician replied 1 year ago

Do you need assistance with the question you posted?

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Customer reply replied 1 year ago
Model number RM-YDO33
Age 8 yrs ???
Sound continues, no picture
TV Technician: Aric, Technician replied 1 year ago

Thank you, ***** ***** is the model number of the remote- not the model of the TV. Are you able to access the back of the TV at all? Or can you tell me if this is a Plasma, DLP, or LCD TV?

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Louie
Louie
Louie, Technician
Category: TV
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