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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Myblu ray somehow disconnected from netflix on my tv

Customer Question

myblu ray somehow disconnected from netflix on my tv
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid.
Sorry to hear that you're having trouble with this but I'll do my best to help.

Expert:  Shahid replied 1 year ago.

- Could you please get me the model number written on bluray player?

- Do the other internet applications work in bluray player?

Customer: replied 1 year ago.
model number is ***** no internet
Customer: replied 1 year ago.
Tried with netflix tech and he said it was the blu ray player--do I need a new one?
Expert:  Shahid replied 1 year ago.

Sorry about delayed reply, I was away from computer.

- Does any other app work in bluray?

- Have you tried to unplug bluray power cord from wall outlet for 10 minutes to reset, replug back in and check?