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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 24461
Experience:  Custom home theater installer, authorized dealer top brands.
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LG Digital DVD recorder won't record /playback HD TV

Customer Question

LG Digital DVD recorder won't record /playback HD TV programs
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 10 months ago.

What is the source of your tv channels (aerial, satellite, cable, etc)?
Will it record non hd programming?

Customer: replied 10 months ago.
TV channel source is aerial. It does record non hd programs.
Expert:  Nathan replied 10 months ago.

Do you find this happens on all channels, Donald?
Have you ever updated the recorder firmware?

Expert:  Nathan replied 10 months ago.

Do you need more help with this?

Customer: replied 10 months ago.
I cannot record any HD programs. Recorder is LG Digital & Analogue DVD Recorder Model RC689D. Supposedly full HD .
Expert:  Nathan replied 10 months ago.

Can you please answer the questions that I've asked?

Expert:  Nathan replied 10 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

Customer: replied 10 months ago.
No. It only happens on HD channels
Expert:  Nathan replied 10 months ago.

Thank you for confirming,

the recorder itself is the issue here, it is a very basic low end model. This is not a HD capable recorder, it does have a built in tuner, but it is SD only. This record does not have the capability of recording in high def.

Being able to record digital channels does not mean it can record high def, it is still a digital signal but it is only recording the lower standard def resolution. You can confirm that in the specs direct from LG that note it as having a "SD TUNER" only, with no mention of HD anywhere, because it does not possess that feature: http://www.lg.com/au/dvd-blu-ray-players/lg-RC689D

There is no way to change that as it is a limitation of the actual hardware/electronics. I can recommend another model for you that would be hd, if you would prefer.

Best regards ***** ***** for the news,

Nathan