Facing TV Problems? Ask a TV Technician.
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It does sound as though you are likely too far from the Gateway. The high frequency this unit transmits at will be very sensitive to wall materials, obstructions, other wireless equipment (phones, outer, etc.).
It is also possible, but not highly likely, that you have a defective receiver. As a quick test, try taking that receiver and TV combination to another room at about the halfway point of where you are now and see if the box will connect. If it does, then we know that you are simply too far from the gateway at the 75 foot point.
If the receiver still doe snot connect at a closer location, then it would indicate a faulty receiver and you would want to then get Uverse to replace that unit. However it would seem from what I'm reading here, that you likely have too many obstructions at the distance you're trying to get it to connect at.
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Some customers can get by with up to 100 feet of range with an open floorplan, or nothing but windows between the access point and receiver, but on the flip side others have problems going 30 feet with thick walls, cement, Wi-Fi or lots of electrical wiring in between the two locations. There isn't an easy quick way to determine what range you can expect in any given location as there are too many factors. However the best way to test is to try moving the receiver and access point closer to each other to determine what is causing your receiver to not connect.
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