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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17620
Experience:  Over 16 years of experience installing and repairing electronics.
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My tablet won't hook up to direct tv but I have a abc app

Customer Question

My tablet won't hook up to direct tv but I have a abc app and it let's me watch that I try to get on and it says network or server problem
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It's a tablet Samsung less then a year old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No just the direct tv app
JA: How long has this been an issue? What happened right before this popped up?
Customer: It stop working then started working Avion and has stop for good but it asked me to log on
JA: Anything else you want the TV expert to know before I connect you?
Customer: That it like I said I have abc app it let's that through didn't before had to log or to direct tv
Submitted: 11 months ago.
Category: TV
Expert:  Pete replied 11 months ago.

My name is***** will try my best to help you with your question.

Since other apps are working ok on the tablet there may be a software glitch or conflict.

First, try a restart of the tablet - press and hold the power button to shut it down for a few minutes, then restart it again.

Now try using the DirectTV app again.

If that doesn't work, please let me know the exact error message you are getting when you try to use the DirectTV app.

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You can always reply back at any time if you need further assistance.