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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a SONY Bravia KDL-32BX300. When people are shown

Customer Question

I have a SONY Bravia KDL-32BX300. When people are shown close up they have electric colorful lines thru their hair and outlining their limbs.
Submitted: 10 months ago.
Category: TV
Expert:  Aric replied 10 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) To make sure the issue is actually the TV or not, can you try another source like a DVD player and see if you have the same problem?

2) If you grab the ORIGINAL Sony remote and press HOME/MENU, does the Home MENU appear with the same strange outline?

3) Roughly how old is the TV and when did this occur?

Expert:  Aric replied 10 months ago.

Let me know when you're able to see my reply.