Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Can you please send me a reply when you are ready to proceed ?Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between repliesAlso ,Can you please lookup the tv`s model number again written on the back cover ?
This one doesn`t compute
UN50J6200.... perhaps ?
Thanks , give me a minute please
Sorry for the delays if there are some , having problems with the website this afternoon
Do you have an external keyboard plugged in the USB port ?
O.k then open the tv`s menu and look this up ;
System > Device Manager > Keyboard Settings > Select Keyboard
Got it ??
Let me know if you have other questions and if not then please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you need further info or help . Thank you